Renter onboarding
Application processing, reference checks, affordability review, and smooth move-in aligned with the Residential Tenancies Act.
New Zealand rental specialists
You’ve Got the Keys. We’ve Got the Renters. 🏡
Property management that connects owners, renters & vendors
You’ve got the property, we’ve got the people! From finding the right renters to making the entire process hassle-free, we take care of it all. Sit back, relax, and let us handle the hard work.
- Tenancy compliance focused
- Transparent communication
- Trusted maintenance partners
Why landlords choose GotRenters
- Tenant screening & placement
- Rent collection & arrears follow-up
- Inspections & routine maintenance
- Trade Me & digital marketing reach
What we do
End-to-end rental services for the NZ market
Inspired by leading Kiwi property managers — we combine speed, compliance, and human support so your property performs and your tenants feel at home.
Property & rent management
Rent setting, collection, trust-account style reporting, lease administration, and regular inspections with clear owner updates.
Vendor network
Connect your property with plumbers, electricians, cleaners, and gardeners — coordinated quotes, scheduling, and completion sign-off.
Marketing & letting
Professional photos, listing syndication, open homes, and applicant shortlisting to minimise vacancy between tenancies.
Compliance & risk
Healthy Homes standards, smoke alarms, insurance coordination, and documentation kept audit-ready.
Owner & tenant care
Dedicated managers, fast response times, and your preferred channel — email, phone, or text.
Transparent fees
Property management pricing (NZ)
Across New Zealand, property management usually costs about 7–10% of weekly rent plus GST, plus letting and one-off charges when a new tenant is placed. GotRenters uses a flat 7.35% of rent collected (+GST) — and we do not add our management percentage to maintenance bills, rates, or other outgoings.
7.35%
of rent collected + GST
Charged only on rent received. Entry and exit inspections included in the management fee. All amounts below exclude GST unless stated.
| Fee | What it covers | GotRenters |
|---|---|---|
| Management fee | Rent collection, tenant communication, maintenance coordination, renewals, compliance, entry & exit inspections | 7.35% of rent collected + GST |
| Routine inspection | Per inspection (travel, inspection & report). Typically four per year. | $55 |
| Premium Trade Me listing | Marketing your property to prospective tenants | $145 |
| Credit check | Per prospective tenant screened | $30 |
| Tenancy Tribunal representation | Preparation and attendance if required | $75 / hour |
| Rent appraisal | Market rent estimate for your property | FREE |
| Professional photos | Recommended for faster letting and stronger enquiry | from $250 |
| Letting fee (new tenancy) | Listings, viewings, screening, tenancy agreement & bond paperwork | One week’s rent + GST, or spread via a higher management % |
| Maintenance mark-up | Extra % added to trades, rates, water & other bills | $0 — never added |
How we compare to typical NZ fees
| Fee type | NZ market (typical) | GotRenters |
|---|---|---|
| Management fee | 7–10% of rent + GST (guides often cite 6–12%) | 7.35% of rent collected (+GST), nationwide |
| Letting fee | Often one week’s rent + GST | One week’s rent + GST, or spread over the tenancy |
| Routine inspections | About $40–$100 per inspection | $55; entry & exit included in management fee |
| Mark-up on maintenance | Some firms add % to maintenance, rates & water | Never — no margin on bills |
Property management fees are generally tax deductible against rental income. Market ranges are compiled from published NZ fee guides; confirm your situation with your accountant.
Simple process
How GotRenters works
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1
Tell us what you need
Submit the owner or renter form below with your details and dates.
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2
We match & verify
Our team reviews availability, area demand, and compliance requirements.
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3
Manage & maintain
From lease signing to vendor work orders — we keep everyone informed.
Property owners
Request a free rental appraisal
Get the most out of your New Zealand investment property. Our team will assess your home, local comparables, and market conditions to recommend a realistic weekly rent — at no cost and with no obligation.
Why request a rental appraisal?
Setting the right rent matters. Price too high and your property can sit vacant; too low and you leave returns on the table. With Healthy Homes, bond rules, and a competitive tenant market, an accurate appraisal helps you let faster and with confidence.
We review your property’s features, location, and recent lettings nearby, then explain what rent you could achieve and how professional management can maximise your return.
- Estimated weekly rent range for your property
- Advice on presentation, timing, and marketing
- Overview of GotRenters management and letting options
- No cost — complimentary for NZ landlords
Free rental appraisal form
Complete the details below and we will contact you to arrange your appraisal.
Guides
Resources for landlords
Practical guides to help you protect your investment, stay compliant, and work confidently with your property manager.
Your landlord journey with GotRenters
Professional property management removes day-to-day hassle and supports every step of the tenancy lifecycle — from preparing to let through to renewals and changeovers. Here is how we typically partner with NZ landlords.
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1. Prepare & appraise
Request a free rental appraisal, set a realistic weekly rent, and plan any maintenance, styling, or compliance work (Healthy Homes, smoke alarms, insurance).
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2. Appoint your manager
Sign a transparent management agreement, understand fees (our flat 7.35% on rent collected), and align on communication preferences and reporting.
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3. Market & select tenants
Professional photos, Trade Me and digital listings, open homes, application vetting, credit checks, reference calls, and a shortlist you can trust.
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4. Tenancy setup
Compliant tenancy agreement, bond lodged with Tenancy Services, entry inspection with photos, and clear expectations for tenants from day one.
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5. Ongoing management
Rent collection, arrears follow-up, maintenance via vetted vendors, routine inspections (typically quarterly), and updates when action is needed.
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6. Renew, review, or re-let
Rent reviews aligned with the market, renewals, exit inspections, and a smooth re-letting process when tenants move on.
What you can expect from GotRenters
- Qualified, trained property management team
- Trust-account style rent handling and clear owner statements
- Legislation and compliance support
- Photographic inspection records
- Faster letting through online viewings and strong marketing
- Tailored service — not one-size-fits-all
Landlord insurance guide (New Zealand)
Standard home and contents policies often do not cover rental activity. Landlord insurance is designed for investment properties and works alongside your property manager to reduce financial risk when things go wrong.
Why landlord insurance matters
- Tenants, guests, or trades may cause damage beyond normal wear and tear
- Loss of rent if the property cannot be tenanted after an insured event
- Liability if someone is injured on the property
- Legal costs related to tenancy disputes in some policies
What to look for in a policy
Building cover
Ensures the structure is insured for reinstatement. Confirm sum insured, natural disaster cover, and whether the property is listed as a rental on the policy.
Landlord contents
Covers items you own in the rental — curtains, appliances, carpets, and furnishings provided with the tenancy.
Loss of rent
Can replace rent if the home is untenantable after damage, or sometimes when a tenant defaults — check waiting periods and limits.
Malicious damage
Covers intentional damage by tenants or others; definitions and caps vary by insurer — read the wording carefully.
Public liability
Protects you if a tenant, visitor, or contractor sues for injury or property damage linked to the rental.
Methamphetamine contamination
Many NZ landlord policies offer optional or included testing and remediation cover — increasingly important for rentals.
Working with GotRenters
Tell us your insurer and policy number, ensure the property is noted as tenanted, and keep cover updated when rent, tenants, or renovations change. After damage or an incident, contact us immediately so we can document the issue, coordinate trades, and support your claim.
Before you let — quick checklist
- Policy active and listed as a rental investment property
- Building sum insured reviewed annually
- Loss of rent and liability limits understood
- Excess amounts budgeted
- Insurer notified of property manager appointment
This guide is general information only, not financial or legal advice. Compare policies and speak with a licensed insurance adviser for your situation.
Apply
Apply online
Property owners, renters looking for a home, and applicants for a specific listing can submit the right form below.
Applying for a specific GotRenters-managed property? Complete this tenancy application. We may run credit and reference checks with your consent.
Submissions are stored securely in your browser for demo purposes. Connect GotRenters to your CRM or email API when you go live.
About GotRenters
Built for Kiwi landlords and renters
We take cues from New Zealand’s best property managers: specialist focus (not just sales), fast communication, robust tenant selection, and maintenance that protects your asset long term.
Whether you own one home or a portfolio, GotRenters gives you a single place to onboard renters, track rent, and coordinate vendors — with forms and workflows tuned to how Kiwis actually rent.
“Professional, responsive, and clear — exactly what we wanted from property management.”
Ready to simplify your rentals?
Talk to the GotRenters team for a complimentary consultation.
Request free appraisal